digiDirect offers a Click & Collect service which allows you to shop and pay for your order online then pick it up at a time and place that may be more convenient to you.

Depending on stock availability, you have the option to pick up your purchase from any of our 7 stores, as well as our St Peters Fulfillment Centre (Monday to Friday ONLY) located close to Sydney Airport). We will endeavour to send you your order pick up notification* within 1-4 hours of purchase.

You also have the option to choose to pick up from any of our stores, and we will deliver your order to your selected store within 24-72 hours for you to collect from your chosen location. Once again, please remember to wait for your email notification that the order is ready for collection prior to making your way to the store.

Before picking up your order, please wait for a notification email that tells you that your order is ready for pick-up.
Click & Collect parcels must be signed for at the store or location nominated upon checkout for pick-up.

Upon pick-up, please provide us with the following:
-Order confirmation
-Credit card used to pay for the order
-ID

*Please be mindful that we will only be holding your order for a maximum of 3 months.

Although it is preferred that the purchaser picks up their own order, we do have an exception for family members. However, we do require a written and signed authorisation from the person who placed the order, detailing who will be collecting the order on their behalf. They must ensure they present the following upon pickup
-Their own ID to match the approved name for collection
-Order confirmation email

Yes, Click & Collect is available at all digiDirect stores, including our Sydney St Peters Fulfillment Centre (Monday to Friday Only).

This is our Fulfillment Centre, therefore it is only available for Click & Collect.

It sure is!

Any Marketplace item isn’t eligible for Click and Collect.