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Benefits
At digiDirect we believe that everyone should have the opportunity to follow their passion, find hidden talents and realise their full potential.
Sometimes to do this you need to get your hands on the right equipment. That’s where digiRent comes in.
A rental plan with Genuine Flexibility
Make sure the equipment is right for you. You can return at any time after 6 months.
Apply to purchase at any time,
even after 1 day!
No ongoing account keeping fees
or charges
Low monthly payments.
This is a real bonus. You can transfer your cover to the new owner if you gift or sell your product.
Optional Protection Plan available.
If you continue to rent for the maximum term of 3 years, we will contact you to assist in finalising your agreement.
Legal
digiRent's product rental is provided by The Polygon Group Pty Ltd
ABN 98 066 641 325
Australian Credit License No. 412456
Contact Us
12 Wilton Avenue, Somerton Park South Australia 5044 AU
1300 889 560
info@studio19.com.au
Frequently Asked Questions
How do I return my equipment if I don’t need it anymore?
Simply phone digiRent's service team on 1300 858 911 and they will provide you contact details for their courier who will collect and return the equipment for a nominal fee. Naturally you can return the equipment to the retailer at no charge.
Do I need to return all the equipment at the same time?
No, if you have selected multiple items, each item can be treated differently. For example, you can apply to purchase one, return another and keep yet another. Your payment is adjusted automatically and reflects only those items you are continuing to use.
Can I purchase my equipment?
Yes, you can apply to purchase at any time, even after 1 day. Please refer to the price guides on the website. A comprehensive guide is included with your initial agreement showing values for each month for 36 months.
What About Insurance?
The product you have rented is valuable. Unless you have elected to take the optional protection plan (if offered in relation to your selected product) we suggest you think about insurance. You may be covered by your normal household contents insurance, but it would be advisable to check with your insurer.
What About Repairs and Servicing?
During the course of your rental agreement, we will carry out such maintenance and repairs that we accept is required due to normal use to keep the equipment in proper working order. This is at no cost to you but does not include any consumables such as guitar strings or reeds. If you believe that your equipment requires maintenance or repairs, please contact Studio 19’s service team for an assessment of the problem.
What is the Minimum Rental Period?
This is six months. Unless you have purchased the equipment, you are required to continue renting for six months. After that period, you are welcome to return the equipment. If you choose to return the equipment during the minimum rental period, you will need to pay the balance of the rental charges of the minimum rental period.
How are payments debited?
Payments are debited on a set date each month from your nominated bank account or credit card (Mastercard or Visa). If the date falls on a weekend or public holiday, the payments will be debited on the next day.