Blogs

digiDIRECT is pleased to introduce the Sony alpha SLT A55 Digital Camera!
Posted by Mr. DigiDirect
Wednesday, September 01, 2010
Comments[2]
The newly announced Sony Alpha DSLR-SLT-A55 Digital Camera will take you to the edge of DSLR technology, with the first-ever translucent mirror design...
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Panasonic HDC-HS700 Full High Definition 3MOS Hybrid Camcorder
Posted by Mr. DigiDirect
Wednesday, August 25, 2010
Comments[0]
The Panasonic HDC-HS700 delivers High quality picture and sound and it includes a 240GB HDD with SD memory card recording...
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digiDIRECT welcomes the Pentax 645D
Posted by Mr. DigiDirect
Wednesday, August 18, 2010
Comments[0]
The Pentax 645D features a full size medium format sensor larger than a full frame 35mm sensor designed by Kodak with a 40 million pixels...
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News

Tuesday, August 31, 2010
Canon introduces the fast, mid-range 60D DSLR!
Canon's new fast-shooting mid-range consumer DSLR brought to you in the form of the EOS 60D. It boasts a smaller, redesigned body, a vari-angle LCD screen and, of course, full HD 1080P video capt...
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Friday, August 27, 2010
Canon Australia announces a host of new EF lenses!
Canon EOS digital SLR cameras are backed up by the world's most comprehensive system of interchangeable lenses that deliver superb image quality. From 14mm ultra wide angle to 600mm super telepho...
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Thursday, August 05, 2010
digiDIRECT to open our new Westfield Bondi Junction store soon!
Our brand new Westfield Bondi Junction Store location at Level 1, Shop 1044 is destined to become a focal point for Sydney's photography community.......
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  • Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

Does digiDIRECT delivery direct to me?
Absolutely; as long as you live anywhere in Australia.

Is my delivery insured?
Absolutely.

What is the cost of my delivery?
$15.90 for orders over $200, and $9.90 for orders below $200.

How long will delivery to my selected address take?
1-5* working days. Same day can also be arranged depending on your location.
Feel free to call 1300 889 148 or email us for further detailssales@digidirect.com.au to find out exactly.
*shipping times may vary depending on stock availability and destination

Do digiDIRECT products come with official Australian manufacturers' warranty?
Absolutely; 12 month back-to-base official Australian warranty. We are among the few online suppliers with direct accounts with the Australian distributors of leading digital brands, including Canon, Nikon, Sony, Panasonic, Olympus, Pentax just to name a few!

Is digiDIRECT a Canon CPS member?
Absolutely; digiDIRECT are one of the few companies which are a CPS member. For more information go to Canon CPS.


Is Extended Warranty available?
Absolutely; select desired warranty before adding product to your shopping cart. United Customer Care Program provides the solution for total Customer care and piece of mind

+1 Year Upgrade,  +2 Year Upgrade, and  5 Year Upgrade

United's CCP takes control of the warranty at the end of the original manufacturers warranty.  During the manufacturer period, the customer still goes through their normal warranty procedure.

What are digiDIRECT's payment options?
We accept all major credit cards, including Mastercard, Visa and American Express including Electronic Funds Transfer

Is digiDIRECT a secure shopping website?
Absolutely; we are equipped with all necessary security measures including the latest and advanced online gateway powered by Westpac and PayPal.

Does digiDIRECT have a store?
Our flagship store is located in 75 King St, Sydney and our Eastern Suburbs store is located in Westfield Bondi Junction and we also have a store located in Westfield Miranda in the heart of Sutherland Shire. They provide ideal opportunities to view range of products and meet our friendly staff and management in person. Please call
1300 889 148 or email sales@digidirect.com.au.

Follow digiDIRECT on facebook and twitter!
For the latest and greatest products and news follow digiDIRECT on facebook twitter.

Is telephone purchasing available?
Absolutely; if you prefer conducting business over the telephone, call 1300 889 148 during business hours (Monday to Friday 9am-5pm AEST) and have one of our friendly staff process your order.

Can I purchase online and pickup my product in store?
Absolutely; Just select the pickup in store option upon checking out.

Does digiDIRECT have a returns policy?
Under Consumer Protection Law, we do not accept returns for "change of mind" or if you order incorrectly. However, damages or faults will be treated on a case-by-case basis. At digiDIRECT we are committed to providing our customers with the best service and support.

Can I claim duty free on my product?


Absolutely; The TRS enables you to claim a refund, subject to certain conditions, of the goods and services tax (GST) and wine equalisation tax (WET) that you pay on goods you buy in Australia.

To claim a refund you must:
- Spend $300 (GST inclusive) or more in the one store and get a single tax invoice
- Buy goods no more than 30 days before departure
- Wear or carry the goods on board the aircraft or ship and present them along with your original tax invoice, passport and international boarding pass to a Customs Officer at a TRS facility
- Claims at airports are available up to 30 minutes prior to the scheduled departure of your flight.
- The refund only applies to goods you take with you as hand luggage or wear (unless aviation security measures, effective from 31 March 2007, in regard to liquids, aerosols and gels prevent you from doing so) onto the aircraft or ship when you leave Australia. It does not apply to services or goods consumed or partly consumed in Australia, such as wine, chocolate or perfume. However, unlike other tourist shopping schemes, most of the goods, such as clothing and cameras, can be used in Australia before departure.

The GST refund is calculated by dividing the total amount of the purchase by 11. Click here for more information.