Blogs

The Canon EOS 550D DSLR camera to "redefine" entry level category
Posted by Mr. DigiDirect
Saturday, March 06, 2010
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The recently-unveiled Canon EOS 550D DSLR (digital SLR) camera is an upgrade that is more than just newly designed buttons. The Canon EOS 550D is rocking the Australian camera market with its afforda...
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Price TBA is no deterrent for interest in the Canon EF 70-200mm f2.8L IS II Lens
Posted by Mr. DigiDirect
Thursday, February 04, 2010
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In January 2010, Canon announced its latest addition to the Telephoto Zoom L-series lens family with the Canon EF 70-200mm f2.8L IS II Lens. And despite the Australian price not yet being known, the ...
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Great deal on the Sony HDR-CX520V video camera
Posted by Mr. DigiDirect
Friday, January 29, 2010
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At $1,712 (at digiDIRECT.com.au), the Sony HDR-CX520V HYBRID 64GB Full HD video camera (camcorder for the Yanks) complete with 12 Megapixel still capture, is an absolute steal! The Sony HDR-CX520V ha...
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News

Thursday, February 18, 2010
February 2010 in-store deals at digiDIRECT.com.au
SYDNEY: Get yourselves to the digiDIRECT.com.au flagship store in Sydney's CBD or the store in Bondi Junction to get your hands on some very cool deals. ...
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Thursday, January 07, 2010
Canon delights professionals with EF70-200mm f/2.8L IS USM telephoto lens upgrade
Sydney, 6 January 2010: Canon Australia has announced an update to its extremely popular EF70-200mm f/2.8L IS USM telephoto zoom camera lens. Professional photographers and serious enthusiasts alike w...
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Thursday, December 24, 2009
SUMMER SALE on now at digiDIRECT.com.au
SYDNEY: Get yourselves to the digiDIRECT.com.au flagship store in Sydney's CBD or the store in Bondi Junction to get your hands on some very cool deals....
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  • Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

Does digiDIRECT delivery direct to me?

Absolutely; as long as you live anywhere in Australia.


Is my delivery insured?

Absolutely.


What is the cost of my delivery?

$15.90 for orders over $200, and $9.90 for orders below $200.


How long will delivery to my selected address take?

1-5 working days. Same day also available. It depends on location. Feel free to call 1300 889 148 or email sales@digidirect.com.au to find out exactly.


Do digiDIRECT products come with official Australian manufacturers' warranty?

Absolutely; 12 month back-to-base official Australian warranty. We are among the few online suppliers with direct accounts with the Australian distributors of leading digital brands, including Canon, Nikon, Sony, Panasonic, Olympus, Pentax etc. 

Is digiDIRECT a Canon CPS member?

Absolutely; digiDIRECT are one of the few companies which are a CPS member. For more information go to Canon CPS.




Is Extended Warranty available?

Absolutely; select desired warranty before adding product to your shopping cart.


What are digiDIRECT's payment options?

We accept all major credit cards, including Mastercard, Visa and American Express.


Is digiDIRECT a secure shopping website?

Absolutely; we are equipped with all necessary security measures including the latest and advanced online gateway powered by Westpac.


Does digiDIRECT have a store?

Our flagship store is located in 75 King St, Sydney and our Eastern Suburbs store is located in Westfield Bondi Junction. They provide ideal opportunities to view range of products and meet our friendly staff and management in person. Call 1300 889 148 or email sales@digidirect.com.au.

Follow digiDIRECT on twitter.

For the latest and greatest products and news follow digiDIRECT on twitter. Click the twitter banner below.



Is telephone purchasing available?

Absolutely; if you prefer conducting business over the telephone, call 1300 889 148 during business hours (Monday to Friday 9am-5pm AEST) and have one of our friendly staff process your order.

Can I purchase online and pickup my product in store?

Absolutely; Just select the pickup in store option upon checking out.


Does digiDIRECT have a returns policy?

Under Consumer Protection Law, we do not accept returns for "change of mind" or if you order incorrectly. However, damages or faults will be treated on a case-by-case basis. At digiDIRECT we are committed to providing our customers with the best service and support.

Can I claim duty free on my product?


Absolutely; The TRS enables you to claim a refund, subject to certain conditions, of the goods and services tax (GST) and wine equalisation tax (WET) that you pay on goods you buy in Australia.
To claim a refund you must:

  • Spend $300 (GST inclusive) or more in the one store and get a single tax invoice
  • Buy goods no more than 30 days before departure
  • Wear or carry the goods on board the aircraft or ship and present them along with your original tax invoice, passport and international boarding pass to a Customs Officer at a TRS facility
  • Claims at airports are available up to 30 minutes prior to the scheduled departure of your flight.
  • The refund only applies to goods you take with you as hand luggage or wear (unless aviation security measures, effective from 31 March 2007, in regard to liquids, aerosols and gels prevent you from doing so) onto the aircraft or ship when you leave Australia. It does not apply to services or goods consumed or partly consumed in Australia, such as wine, chocolate or perfume. However, unlike other tourist shopping schemes, most of the goods, such as clothing and cameras, can be used in Australia before departure.

The GST refund is calculated by dividing the total amount of the purchase by 11. Click here for more information.