Terms and Conditions

These terms and conditions are governed by, and you agree to submit to, the law as is applicable in the State of New South Wales, Australia. These terms and conditions form your entire agreement with us and all or any previous agreements or undertakings we may have had with you are superseded by these terms and conditions. We may update these terms and conditions at any time without notice. All transactions thereafter will be subject to any updated terms and conditions.

Purchasing from digiDIRECT.com.au
  • You must provide us with details about yourself which are true, current and correct.
  • Credit card details supplied to us by you, the purchaser, must be true, current and correct.
  • We accept payments over 128-bit SSL encryption, ensuring its security.
  • We may change the details of a product, including specifications and prices, at any time without prior notice.
  • We may refuse sale or delivery due to price discrepancy caused by technical or human error at any time.
  • It is solely your responsibility to ensure the product ordered is suitable for its intended use as we are not liable to you for any product you order which is unsuitable for your intended use.
  • Our prices are shown inclusive of GST, and to this end, we will follow payment with a valid tax invoice.
  • A purchase of our product will result in a charge to your credit card for the amount stipulated, which will include the price of selected products, as well as shipping and handling and where applicable (AMEX only) a CC surcharge

AND The Winners are...

Picture Yourself Around the World
  1. Jorge A of NSW has won a $7000 Flight Centre Travel Voucher
  2. Hayley W of NSW has a $3000 Flight Centre Travel Voucher
  3. Faryal K of NSW has a Canon EOS M3 camera kit
  4. Sum T of NSW has a Canon CP-1200 Selphy printer kit
Nikon Win A Trip to Tokyo
  1. Thomas G of South Australia has won the Cherry Blossom Tokyo Trip with his wonderful Haiku entry.
  2. Ricardo R of Victoria has won the Nikon D500

[Sharp Shot Competition]
Western Digital is excited to present Sharp Shot, a photography competition supporting both budding and experienced photographers.
  • One winner will be crowned the 2018 Western Digital Australia photography ambassador and enjoy perks such as $5,000 in printing and having their work shared with thousands of people.
  • The winner plus two runners-up will also receive a WD My Passport® Wireless Pro portable hard drive, an essential in any photographer’s kit!
  • A total of 50 finalists will also have their submissions exhibited at an exclusive event in Sydney as well as have their images printed in a limited edition Western Digital photobook.
  • Total prize value: priceless!
  • All you need to do to be in the running is submit the photo you’re most proud of. It could be a subject you were really impressed by, a moment that was otherwise fleeting or a photo that demonstrates a new skill learned
  1. Visit www.sharpshotaustralia.com.
  2. Submit the photo you’re most proud of. You’ll also need to provide us with your name, email and phone number in case you’re a finalist!
  3. Check your emails daily. Finalists will be contacted on the 8th of October AEST.
Terms and Conditions apply. FULL T&Cs at www.sharpshotaustralia.com © 2018 Western Digital Technologies, Inc. 5601 Great Oaks Parkway, San Jose, California 95119.

Fujifilm GFX 50S Trade in BONUS
Trade in a qualifying camera when you purchase a new Fujifilm GFX 50S camera from digiDIRECT during the promotion period to be eligible to claim $900 cash back via redemption.
  • Promotion runs 07/08/2017 to close of business on 30/09/2017 (“Purchase Period”)
  • Claims close midnight AEDST 15/10/17
  • AU residents only
  • 1 claim per person.
  • Internet sales excluded
  • Ask in store for details or see the full terms and conditions and list of qualifying trade in cameras at www.fujifilm.com.au

RX Travel Promotion - Bonus Samsonite Luggage
  • Promo Period - 1 September - 31 October 2017.
  • Claim via online redemption.
  • Eligible products must be claimed within 14 days of purchase.
  • Qualifying Sony models include DSCRX100, DSCRX100M2, DSCRX100M3, DSCRX100M4, DSCRX100M5, DSCRX10, DSCRX10M2, DSCRX10M3, DSCRX1, DSCRX1R and DSCRX1RM2.
  • Customers must physically receive the eligible Sony product before submitting their claim, as they would need to provide the product code, serial number, and proof of purchase at the time of redemption.
  • Multiple claims are permitted, however, each claimant and/or household will be limited to claim up to a maximum of three (3) eligible RX series camera products in total. IMPORTANT: Commercial/Corporate deals are NOT eligible to participate in the offer.
  • Allow between 2 - 8 weeks for the Bonus gift to arrive.
Visit www.sony.com.au/rxtravelpromo for full terms and conditions.

Shoot To Win Sept 18 - Dec 10, 2017
  1. The promoter of this Competition is Digital Imaging Express trading as digiDIRECT, New South Wales, Australia.
  2. Competition entry is open to West Australian residents. An entrant must be an individual and not a company or organisation. Entrants under 18 years of age must have the consent of their parent or guardian to enter. Employees of the Promoter or any person associated with the Competition or any organisation or individual associated with the provision of the prize(s) are not eligible to enter.
  3. Each entry must be entered in accordance with these Terms and Conditions. By entering the Competition, you agree to be bound by these Terms and Conditions. The Promoter reserves the right to refuse to award any prize to any entrant who fails to comply with these Terms and Conditions. All relevant instructions on the Promoter's website form part of these Terms and Conditions.
  4. Competition entry is free.
  5. The Competition opens at 9 am Monday, September 18 and closes at midnight Sunday, December 10 ("Competition Period"). Any entry received after the expiry of the Competition Period will be deemed invalid. No responsibility will be accepted for misdirected entries.
  6. The Competition can be entered via digiDIRECT's Facebook PhotoComp module
  7. Each entry must include a photo fitting the entry details. This will be automatically accompanied by Facebook contact information.
  8. By submitting a Photo to this competition, you grant the Promoter and its licensees a non-exclusive license to the use of said photo.
  9. Without limiting the rights granted to the Promoter under point 8, you specifically agree that point 8 grants to the Promoter the non-exclusive right throughout the world to communicate the Photo in whole or in part to the public on any media platform and you grant to the Promoter all associated rights necessary to exercise the above rights.
  10. The entrant whose Photo is judged by the Promoter's panel of judges to be the best, most original and creative in each category, will be deemed the winner.
  11. Chance plays no part in determining the prize winners.
  12. The Winner will receive $500 store credit in the form of a Gift Card
  13. This prize cannot be redeemed for cash.
  14. You warrant that:
    1. all details provided with your entry are true and accurate
    2. you have all necessary rights and licenses to grant the rights set out in these Terms and Conditions
    3. the Photo is an original work
    4. you are the copyright owner or authorised licensor of all copyright works and subject matter comprised in the Photo
    5. the exercise of the rights granted to the Promoter in these Terms and Conditions will not infringe the rights of any third parties; you will indemnify the Promoter against any loss or damage resulting from any breach of these warranties
  15. You acknowledge that the Promoter is under no obligation to exercise any of the rights granted to it by these Terms and Conditions.
  16. The decision of the Promoter and its panel of judges is final and no correspondence will be entered into. The name of the prize winner will be announced on the digiDIRECT website. Please allow at least 28 days from the date of notification for the delivery of the prize.
  17. In the event that the prize winner cannot be contacted, the Promoter will retain the prize for three (3) months from the date of the judges' decision. If any prize is not claimed within three (3) months of the date of the judges' decision, the judges may determine another winner for the unclaimed prize. A winner of any unclaimed prize will be the prize winner for the purpose of these Terms and Conditions.
  18. If there is any event that prevents or hinders the running of the Competition or the Promoter's ability to deliver the prize to the prize winner, the Promoter may, at its discretion, cancel the Competition and recommence it at another time under the same conditions or select another winner.
  19. The Promoter is not responsible for any incorrect or inaccurate information, or for any of the equipment or programming associated with or utilised in this Competition, or for any technical error that may occur in the course of the administration of this Competition. The Promoter assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to or alteration of entries.
  20. To the full extent permitted by the law, the Promoter will not be liable for any injury, damages, expenses, or loss whatsoever (whether direct or inconsequential) to persons or property as a result of any person entering into the Competition or accepting or using any prize, including without limitation non-receipt of any prize or damage to any prize in transit.

Olympus TRIP Getaway Giveaway

  • Purchase a select Olympus models and receive a free gift
  • Offer valid from Sept 25 at 09:00 until Oct 18 at 23:59 AEST.
  • Purchase any Olympus E-M5 Mk II twin lens kit and save $380
  • Purcahse any Olympus PEN-F twin lens kit and save $380
  • Purchase Olympus E-M1 Mk II and receive extra BLH-1 battery valued at $95
  • Purchase Olympus E-M10 Mk II and receive extra BLS-50 battery valued at $90
  • Purchase Olympus TG-Tracker and receive Casio G-Shock watch valued at $150
  • Purchase Olympus TG-5 and receive Olympus Beach Towel valued at $35
  • Purchase Olympus Pen E-PL8 and receive Street Photography Book valued at $19.95
30 Days LOVE IT Guarantee on Canon Mirrorless Cameras
  • Limited time promotion for customers purchasing the Canon EOS M3, M5, M6, or any associated bundles.
  • If you are not satisfied with the product, you can return it within 30 days of purchase for your money back. Damaged products will not be accepted.

Shipping and Handling
  • Your order is shipped using Australian Post (or their sub-contracted courier services), and basic transit insurance will have been taken out by us on all items.
  • Delivery time depends on the geographical distance from our warehouse in Melbourne CBD. 2-10 working days Australia-wide.
  • Delivery costs $9.90 Australia-wide for orders less than $200, and $15.90 for orders greater than $200 value.
  • Without exception, once delivery has been taken your order becomes your sole responsibility
  • We do not deliver overseas.
  • In all cases, shipping will only ever be processed after we have verified delivery address.
  • If we are out of stock, or delays occur in delivery, you will be notified within 3 standard business days of placing your order.
  • All deliveries require a signature, an "Authority to Leave" will not be accepted under any circumstances
  • If you are not in attendance at the time of delivery, the driver will leave an "Attempted Delivery" card. Your parcel will be returned to your local post office for collection. Government recognised photo I.D. displaying your address must be presented along with your "Attempted Delivery" card.

Replacement / Money back
  • Any goods delivered by us must be inspected, and any damage or error in supply must be reported, within 3 days.
  • If our product has been damaged or a mistake has been made, we may accept its return and replace it with an equivalent product or credit the price paid, at our discretion.
  • Upon return of any product, if damage claim is found by manufacturer testing to be an error on your behalf, you will be expected to pay postage before the item is returned.
  • In accordance with Australian Consumer Law, digiDIRECT does not offer refunds for change of mind.

General Terms and Conditions in-store and online
  • Any single offer made by digiDIRECT cameras & imaging or digidirect.com.au cannot be used in conjunction with any other offer
  • A discount constitutes an offer
  • A gift card or gift voucher constitutes an offer
  • All offers apply to full price services only
  • All offers apply to in-store services only, unless otherwise stated
  • Any voucher must be presented at time of order
  • No voucher can  be redeemed for cash
  • No offer or voucher is transferable unless by prior agreement
  • Most vouchers have a 3-month life (please check the expiration date of your voucher)
  • Gift cards and gift vouchers, unless otherwise stated, will not be honoured beyond 12 months
  • digiDIRECT reserves the right to exclude any items from any sales, promotions or offers at our discretion without explicit written notice, especially for items that are difficult to maintain stock of or pre-orders.

SALE Period General Terms and Conditions.
From time to time digiDIRECT will run a 'SALE'.
The following terms and conditions will be set in place with out exception during any digiDIRECT SALE.
  • Gift Cards are never available at a discounted rate.
  • Any item noted as a 'pre-order' item is never available at a discounted rate.
  • During said SALE period 'rainchecks' and 'roll-backs' are not offered.

digiDIRECT's Commitment to your right to privacy

Photo-finishing agreement
In the case of forgetting to pick up your print order
All film and digital print/processing orders are retained for no more than 6 months. After this period, any prints are securely destroyed. All reasonable efforts will be made to contact you before disposal. We, therefore, ask that you leave us with up-to-date contact details whenever placing an order.
Your right of recourse, in the case of lost film or digital media
Subject always to appropriate State & Federal laws, your request for photo-finishing services constitutes your agreement that if your media is lost, damaged or not returned due to any cause, including negligence or other fault, liability is limited exclusively to the cost of the media before exposure. This includes but is not limited to, any claim relating to breach of copyright and you, the customer, indemnifies Express Digital Imaging (trading as digiDIRECT) in this regard.

600 Print Card
  • This offer is limited to camera purchases of $199 and above (unless by prior arrangement)
  • This offer is valid for one year from date of camera purchase as stated on invoice
  • Any unused monthly print quotas expire at the end of each month
  • Each month's print allocation (50 prints) must be redeemed within one transaction or order (no rollovers)
  • If your order exceeds voucher value, payment is expected under normal retail terms
  • This offer does not include 1 hour or express service
  • Express service is allowed, workload permitting. Additional charges will apply
  • Voucher must be presented at time of order
  • Vouchers are not redeemable for cash
  • Vouchers are not transferable
  • Vouchers are not to be used in conjunction with any other offer
  • Vouchers will not be re-issued if lost or stolen
  • This offer applies to in-house digital services only

digiDIRECT FilmFan ClubCard
  • This offer is by invitation only
  • This offer is valid while in date as specified on your card
  • This offer is limited to 35mm and 120 film only
  • There is no limit to a number of times you can take up this offer while in-date subject to stock levels
  • Voucher must be presented at time of redemption
  • Vouchers are not redeemable for cash
  • Vouchers are not transferable
  • Vouchers are not to be used in conjunction with any other offer
  • Vouchers will not be re-issued if lost or stolen
  • This offer applies to in-house print and processing services only

The design, graphics, code and text compiled within the digidirect.com.au website is produced by Digital Express Imaging and thereby protected by the copyright laws of Australia. digiDIRECT abides, in essence to the freedom of information concepts the World Wide Web affords. You may freely view, print, copy, and even link to the contents of this site. We do, however, frown upon the wholesale poaching of our content and re-badging as if it were your own. If there is content on this site you would like to use, please lodge an enquiry.

VIP Membership
digiDIRECT VIP Membership is Free and forms part of the Diamond Advantage suite.
digiDIRECT VIP members can present their VIP cards at any digiDIRECT store, located in:
  • Sydney at 75 King St in the CBD
  • Bondi Junction, level 1, shop 1044. Westfield
  • Melbourne at 217 Elizabeth St
  • Brisbane at 166 Adelaide St
  • Miranda, level 1 shop 1098, Westfield
  • Cannington, 12 Cecil Ave. Cannington. WA
So when you're holidays and you just can't wait till you get back to print your photos you can present your card at the local digiDIRECT store. BUT please remember prices and offers may vary from store to store.
VIPs can expect to receive: special prices on selected in-house print services.
Special offers on merchandise via email which may include discounts and even giveaways, Invitations to special events and priority print services.