If we cannot verify your bona fides we may have no alternative other than to put a temporary hold on your order. We will notify you via email whenever this is done. We will ask you to contact us and over the phone we will go over the simple process of running a 'FIT' or a Financial Institution Test, at our discretion. This verifies that it is ‘you’ using your credit card and your card has not been found and used by somebody without your knowledge.
Please understand this is as much for your security as it is for ours. Together we can curb Internet credit card fraud. Your transaction via the digiDirect website and our payment Gateway is 100% safe for you, our valued customer. However, digiDirect as the merchant/retailer will carry the full brunt of any credit card fraud. We are therefore forced to adhere to a strict in-house policy of security checks. Your card details will go through an Address Verification process. If the Address verification fails, we will need to ask you for proof of identity. To prevent this, we ask that all information supplied at the shopping cart is up to date and that all fields are completed.
Please also note that digiDirect does NOT process your credit card. Our banking partner in conjunction with your bank handles this step of the transaction. We do not see your credit card number nor do we record credit card details. Our payment gateway partner & the Westpac bank processes funds from your account to ours. NB: Process of funds is not an acknowledgement of a successful transaction according to the digiDirect security policy. If you have any concerns, please contact our help desk. If your order is being purchased by your company, we may ask for a purchase order.
digiDirect.com.au share their data with Shopping Comparison Sites, Online Advertisers' and other Market Places, it is sometimes the case that this content is not as up-to-date as our source data. Pricing through these avenues cannot be guaranteed. While every effort will be made to supply goods at published prices digiDirect will in no way take responsibility for data over which we do not have total control, such as on third-party sites.
digiDirect will not be held responsible for any inconvenience caused by typographical errors related to price, specification or description, and reserve the right to withdraw from sale any item it sees fit. Prices are subject to change without notice.
The design, graphics, code and text compiled within the digiDirect.com.au website is produced by Digital Express Imaging and thereby protected by the copyright laws of Australia. digiDirect abides, in essence to the freedom of information concepts the World Wide Web affords. You may freely view, print, copy, and even link to the contents of this site. We do, however, frown upon the wholesale poaching of our content and re-badging as if it were your own. If there is content on this site you would like to use, please lodge an enquiry.