Frequently Asked Questions

Do digiDirect products come with official Australian manufacturers' warranty?
Absolutely; 12 - 24 months (dependent upon manufacturer) back-to-base official Australian warranty. We are among the few on-line suppliers with direct accounts with the Australian distributors of leading digital brands, including Canon, Nikon, Sony, Panasonic, Olympus, Pentax just to name a few!
Is an Extended Care Package available?
Yes, there is; we call it digiProtect. Select your desired digiProtect Package before adding the product to your shopping cart. A digiProtect Total Care Package provides the solution for total Customer care and peace of mind.

+1 Year Upgrade, +2 Year Upgrade - digiDirect's Total Care Package takes control of your products repairs (pertaining to faults caused by the manufacturer) after the original manufacturer's warranty runs out.
You can read more about it here
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