Frequently Asked Questions

Does digiDirect have a returns policy?
Under Australian Consumer Law, we do not accept returns for "change of mind" or if you order incorrectly. However, damages or faults will be treated on a case-by-case basis. At digiDirect, we are committed to providing our customers with the best service and support.
Non-defective returns will be subject to a restocking fee of up to 30%.
Shipping and handling charges are non-refundable.

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