Coverage: This digiProtect 3 Year plan covers one product that is valued at $2000 - $5000.
When you've spent hours researching products and significantly invested in a new camera or other equipment, you often plan for it to last a long time. We are just as passionate about the gear we sell as you are. We understand that sometimes, the universe may have other plans.
Fear not! Our digiProtect 3 Year Cover for Product Valued $2000 - $5000 offers extended warranty protection for that extra peace of mind and additional benefits to your consumer rights and manufacturer's warranty. Your digiProtect Cover starts the day your product's manufacturers warranty ends and will continue for three years beyond that date. The offer is applicable 21 days from the initial product purchase.
With 3 Year digProtect we cover Freight & Service calls, guarantee 21-day repair for items repaired in Australia and offer a No Lemon Guarantee on the third separate fault. You are also covered for faults caused by electrical surge events and the cover can be transferred by notifying us within seven (7) days of gifting or selling your product.
Additionally, this cover includes Technical assistance and advice based on the latest technical knowledge available to our agents. Simply give us a call on 1300 889 148 during the hours of 9:00am to 5:00pm AEST Monday to Friday (excluding public holidays) for technical support.
When purchasing this item, in the Notes section of the Checkout page; simply state which item that you previously purchased that you would like this digiProtect to apply to and our team will allocate it accordingly.
Please note: This is not a physical product. Upon purchase, digiDirect will email you a copy of your tax invoice with this purchase. Invoice is proof of purchase should you need to claim digiProtect coverage.
digiProtect Extended Warranty Plan is not an insurance policy, nor are We insurers. Accidental damage, liquid damage, cosmetic damage, and faults caused by abnormal use is not covered. Please refer to Terms & Conditions on our digiProtect page.
Benefits of the digiProtect 3 Year Cover for Product Valued $2000 - $5000
- 3 Years Extended Warranty Coverage on top of the original manufacturer's warranty - for any eligible product between $2000 to $5000.
- Surge Protection | We'll cover your product if it suffers a break down caused by electrical interference, power surge or voltage fluctuation.
- Freight & Service Calls | We’ll cover all freight costs and service calls during the claims process for an eligible fault.
- 21 Day Repair | For repairs completed in Australia.
- No Lemon Guarantee | If you’re unlucky enough to need two separate repairs and you incur a third fault. Relax, we’ll simply replace your product.
- Transferable | This is a real bonus. You can transfer your cover to the new owner if you gift or sell your product.
- World Wide Coverage | It doesn’t matter where you travel in the world, we’ve got you covered!
Your peace of mind matters - that's the digi difference.
digiProtect is also available in all digiDirect stores where our salespeople will be more than happy to answer any questions. If you’d like to speak to our team please call 1300 889 148 Monday to Friday 9:00am to 5:00pm, Saturday 9:00am to 12:00pm AEST (excluding public holidays).
About digiProtect
digiProtect Extended Warranty Plan is not an insurance policy, nor are We insurers. A digiProtect Extended Warranty Plan is a service plan provided by the selling Retailer of the Product being Digital Imaging Express Pty Ltd trading as digiDirect (Us) in respect of the Product We sell.
How to make a digiProtect claim?
If Your Product breaks down during the Manufacturer’s Warranty period before the commencement of the digiProtect Term, contact the manufacturer to remedy the fault under the terms of the Manufacturer’s Warranty. You may also be entitled to alternative rights and remedies from the selling retailer and/or the manufacturer under ACL.
If You are claiming under Your Plan during the digiProtect Term, before You call please conduct a basic check of Your Product. Checking the manufacturer’s Product manuals and instructions will often pinpoint what is wrong and advise You how to remedy the issue.
- Call Us on 1300 889 148 Monday to Friday 9:00am to 5:00pm, Saturdays 9:00am to 12:00pm AEST (excluding public holidays). One of Our friendly team will verify Your details and assist You with Your claim. Please have Your Receipt ready before phoning.
- You must call Us prior to arranging repair or replacement of Your Product, any costs associated with repair, removal or installation of Your Product will not be paid unless approved by Us
- We will require Your Product to be assessed to determine if it has suffered an Eligible Fault. This may be done by Us or one of Our Authorised Repairers, otherwise, arrangements will be made for a service agent to contact You. We will advise You if We need an assessment and how that assessment will be made.
Additional Protection to the Australian Consumer Law
The Australian Consumer Law (“ACL”) protects consumers by automatically giving them basic, guaranteed rights for goods they purchase (“Consumer Guarantees”) at no charge.
For example, the ACL requires that taking account of the nature of goods, the price, any representations made by the supplier or manufacturer and other relevant circumstances, the goods must be free of defects, do what they are meant to do, be safe, durable and acceptable in appearance and finish, be fit for any particular purpose that the consumer makes known and comply with any description given or any demonstration model used.
Your digiProtect cover does not replace your rights under the Australian Consumer Law and offers additional protection benefits. For a comparison, please see our Terms & Conditions on our digiProtect page
Learn more about how you can protect your purchase with digiProtect cover
Quality cameras or other equipment can be a significant investment. See our digiProtect page to learn more about how digiProtect can offer peace of mind with large purchases and for the full terms and conditions.
Please note: This listing page does not contain the full Terms & Conditions of this offer. For Terms & Conditions please see the digiProtect page.
